The Change Makers Club

The Change Makers Club

  • Location:Liverpool Street
  • Venue:Andaz Hotel
  • Length:06:30 pm – 09:30 pm

In high-paced markets gaining and maintaining a competitive edge is of the utmost importance. Yet doing so is becoming increasingly difficult given the technological expectations of the modern user.

It is therefore unsurprising that consumer-driven technology innovations are now considered the most lucrative way to gain a market advantage. The Digital Tipping Point, a recent McKinsey survey, revealed that C-level executives are devoting more of their personal attention and are more directly involved in digital initiatives now than ever before. The C-Suite are rapidly realising that digitalisation is the modern prerequisite to growth, and those reluctant to increase expenditure in the area are struggling to keep pace with the competition.

Join the Change Makers Club at the Andaz, the capital’s most luxurious boutique hotel, on the 9th September for a three course, five star dinner-discussion. We will be debating the impact enterprise digitalisation is having on the workplace of tomorrow and why it is at the forefront of the minds of senior decision makers. We will be focussing our discussion around three key areas; organisational efficiency, customer experience and digital transformation strategy, whilst addressing the key questions being asked of the technologies of the future.

Organisational Efficiency:   By digitalising back-office operations and bringing all enterprise data into one easy to use interface many vital business processes are simplified, thereby fostering collaboration between departments and rapidly improving decision making times.  However enterprise connectivity is not without its risks and challenges; employees expect a BYOD culture that allows them to continue working anywhere in the world, at any time, on any device, and with this comes increased security concerns. So how can a business mitigate risk whilst satisfying user demand?

Customer Experience: Of course providing employees with smarter, more agile business processes impacts customer service, however it is the development of native mobile applications that is reinventing customer experience. Executives are predicting that the largest share of their digital growth in the coming year will come from digital customer engagement; Apps make it easy for customers to engage with organizations through a variety of sales, service and marketing processes and without one that is easy to use a business risks frustrating the customer – a dangerous position when operating in a highly competitive market.

Digital Strategy: There is little doubt that the digital experience will revolutionise the workplace of tomorrow. Technological integration, process automation, social collaboration and modern data management will transform the ways in which businesses operate. So how can a business best address and understand the digital requirements of customers, employees and all other stakeholders?

The Change Makers Club will be meeting on the 9th of September to discuss all of the above and much more. The evening will kick off at 6:30pm with half an hour of networking drinks in the Studio Room, at 7:00pm members will then be invited to be seated to begin our dinner discussion.

Who is attending?

COO at Barclays Investment Banking
COO at Commerzbank
COO at Unibet
COO at BlackRock, Transition Management
COO at Barclays Wealth Management
COO at LHC.Clearnet
COO at Barclays Global Corporates
COO at Hallett Retail
COO at Linklaters
COO at Norton Rose Fulright
CIO at Sanofi
CTO at Societe Generale
Chief Architect at HSBC
VP at XL Group
VP Compliance & Global Marketing at AstraZeneca
IT Director at GlaxoSmithKline
Director Internal Audit at Crawford & Co
Finance Director at Hallett Retail
Commercial Operations Director at BT
Commercial Director at Hallet Retail
Engineering Director at Parsons Brinckerhoff
Regional Head of Compliance at AIG
Head of Network Operations at Ericsson
Head of UK Compliance at CLSA
Head of Compliance at Swiss Re
Head of Digital Data at Barclays
Head of Technology at Eurostar
Head of Technology at Lebara Mobile
Head of Regulatory Affairs at Colt

Places are strictly limited and owing to the popularity of the last Change Makers meeting we anticipate high demand, therefore please register as early as possible to avoid disappointment. Attendance is strictly by invitation only and is of course free, thanks to the kind support of Appian.